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by Tom

CMMI for BI projects

Juli 3, 2009 in Help Wanted

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Many large IT organizations rely on an industry standard when it comes to enhancing the quality of their SW development process: CMMI and UML are quite common among large European financial services firms.

So now imagine another epic and quite religious battle between process engineers, which method might be the correct path to the holy grail of efficient in-house SW production. And then enters the stage, Don Quichote of BI iterative implementation and tells these shining knights that you don’t need, in fact can’t use, their weapons and warhorses. But rather you rely on diplomatic talks with users and an iterative, gowing evolutionary development process.

Mostly they will laugh and tell you, that you don’t have an idea on how SW development works. Sometimes they might even try to evangelize you on why their process also must work for BI. Most often they will simply ignore the strange thought and carry on along the known path towards extremely overpriced and under-delivering analytical projects.

That is why your thoughts and experience would be of great importance to us:

• What is your experience in using structured development processes for BI projects?
• Do you think the standard methods and tools could /should be adopted to facilitate structured BI projects?
• How often has one of your projects succeeded or failed due to a distinct project methodology?

Let me know your thoughts and let’s filter what we jointly would consider best practices.

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by Tom

How much may process excellence cost?

April 22, 2009 in Active Business Intelligence, Financial Services

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It is astounding how the strive for excellence can drive large organizations into vicious circles. Like dog ever chasing the unreachable tail they try to optimize their own technology development processes in order to save cost. However the holy grail of CMMI Levels higher than three often guide them to the exact opposite. Lately I had the gutwrenching chance to overhear the following dialogue between an IT and a business expert:

“We have to fill in these forms, produce these deliverables and run through every quality gateway there is, no matter what the content of your project.”

“But I just need this once.”

“That’s what they always say in the beginning, and then it comes back, changed every month, without any documentation and with no governance on the cost end of things.”

“Couldn’t we make this one exception?”

“There’s this fine line between exception and change request. I could start the change management process for you but an exception is just the beginning of the long demise towards absolute IT service anarchy.”

“Well I guess I’m going to build my own warehouse then, that’s faster.”

“Yes, that might be my personal recommendation as well.”

Been there? Heard that. Then I guess I’m not alone in the dark…

;=)

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