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by Tom

Have a fast and successful start

Januar 1, 2012 in Financial Services, Private Banking, Tales of Tools

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Having passed off the afterglow of the New Year’s fireworks and enjoying the privileged banking holiday our eyes turn towards the challenges of the year ahead. Let’s see how solid strategy and hands-on execution turn your plans to bottom-line impact:

  • KYO – Know your objectives – don’t just start off the new year with leftovers from the last. Instead take stock and reflect and decide whether your priorities are the right ones. Is it important and is it urgent?
  • CSU – Create sense of urgency – use everyone’s reset button and good intentions to start off in a positive and constructive mood where everyone knows what his mission and purpose will be
  • EWYD – Enjoy whatever you do – not talking away that there are enough tasks no-one likes to complete, but whenever you treat yourself and your team to the quantum fun you deserve, the work gets done faster and easier. So don’t forget to celebrate and have fun. Surely you’ll find enough reasons to do so – last year’s left-over celebrations are not to be forgotten

Have a great start of a great 2012 to all of anvalad’s employees, clients, friends and partners.

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by Tom

Merry, peaceful and transparent

Dezember 23, 2011 in Private Banking

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We wish all our clients some peaceful and merry days. And since the year-end is positioned very friendly for entrepreneurs this time round, we’ll extend our holiday greetings to extend towards a list of new year’s resolutions we want to see put forth by banks for 2012. In the new year our favorite bank will:Vegi Languste

  • sell only products that fit the client’s risk profile and time horizon
  • measure their own success by the performance generated for their
    clients
  • establish a triple bottom-line reporting for investment products
  • be getting serious about mobile advice and social sales
  • understand social entrepreneurship as a complement to philanthropy banking

Obviously we are looking forward to many engaged discussions in 2012 and welcome dedicated guest writers…

Indulge responsibly and have fun!
your anvalad team

 

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by Tom

Preparing to become a mobile nomad

Oktober 24, 2011 in Tales of Tools

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These days I’m preparing for another kind of retro-adventure: Becoming a railroad commuter once again. Having started my commuting frenzy over twenty years back, the daily bike-trip to the station and the morning dose of socializing, energizing (read snoring) and visualizing (readCommuting PowerPoint) were a love-it-hate-it part of my routine. Once my commute doubled in distance and train connectors complexity I switched to the comfy yet ineffective car. And did so for the past 15 years. From November 7th onwards all that will change.

I will become bike and train bound again and will

  • boost my fitness regime
  • become productive (think +2 hours per day)
  • read more books & blogs
  • write more blog-posts
  • have many new ideas…

You’ll get the notion and I’ll keep you posted whether the dream commuting experience actually pans out – or we’ll have to rework that list around x-mas.

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by Tom

Does Off-Shoring affect your Lunch Menu Selection?

Januar 11, 2011 in Success Stories

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We all know that the people we spend time with can be a strong cultural influencer.

Raphi's off-shore lunch

In the days of off-shoring frenzy, a lot of us spend  time with Indian, Chinese or Eastern European colleagues. Obviously our social interaction extends to those colleagues using video-chats and social networks globally. It isn’t hard to believe, that we are culturally  more integrated with these foreign co-workers, than we have been ever before.  If you extend this to our eating habits, you can start to judge the quality of your offshoring relationships by a number of funny factors:

  • Number of virtual friends – If you use your off-shoring contacts to globalize your social networking contacts, that hints towards a good working relationship. Would you want Facebook buddies that you detest during your working hours?
  • Lunch Menu Selection – have you ever spend four weeks in Delhi, Pune or Hyderabad, in Shenzhen or Shanghai, in Prague or Wraclav to train your in-house processes to cheap(er) labor staff? If so, you also got used to some local habits and local food.  Whether the food is spicy or fear generating, or whether the nights are shortened by vodka rich sessions, you certainly will take home some new and exciting habits.
  • Rooting for new sports & music – I bet you have never cheered for the US Krickett team or the Indian Schwinger champ. As soon as Alphorns become fashionable in mainland China, this process of cultural exchange driven by off-shoring becomes mutual.

If you are as optimistic as I am about looking at our mid-term cultural awareness, then off-shoring and out-sourcing is a real benefit to our global social development as an open and tolerant society. While the world becomes flatter each day, there’s a good chance that it remains as colorful as it always was.

Article first published as Does Off-Shoring Affect Your Lunch Menu Selection? on Technorati.
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by Tom

Has direct marketing hit your real-world analog life?

Dezember 28, 2010 in Help Wanted

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All of us familiar with the blogosphere have come across hidden ads and the famous line “people who have read this book also…”- but has your real world life been cluttered by target marketing and the holy grail of advertisers – the “segment of one”?
Just imagine some of the not so far scenarios:

  • You sit in jour favorite Italian restaurant and the Gowalla and Facebook enabled waiter doesn’t provide you with a menu but only a choice of history meals and convincing cross-sellers…
  • You drop your kids at pre -school and the teacher offers you an “always late” subscription extension that lets you pass on the scolding for being late for the next ten times… at a bargain price
  • Your newspaper is suddenly a lot thinner, since it only contains the pieces you are going to read or at least glance over. Of course you can change your preferences once a week, when the paperboy is completing his update service round
  • Your boss skips the annual appraisal meeting and instead provides you with a “success and failure dashboard” and the same also automatically determines your next year’s salary

Oh and I almost forgot, you will not receive any more unsoliceted advertisements since all you get is exactly what you wanted in the first place. Well, except for those of us, that don’t exactly know what they want…

Article first published as Has Target Marketing hit your Real-World Life yet? on Technorati.

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by Tom

X-Mas Round-Up

Dezember 21, 2010 in Financial Services, Success Stories

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Have you ever noted, that there’s a culmination of important and non-moveable events the closer you get to the holiday season. And even now, only three days to Christmas Eve it’s building up with Steering Committees, Budget Reviews and Christmas Drinks and dinners battling for the attention in your agenda and social charts.

In a spur of the moment creative attack we convinced one client of ours to combine the last and dearly required Steering Committee with seasonal drinks and snacks – and he really went through with it. I never had a more relaxed atmosphere and more constructive debate about three different scenarios, on how the key project will play out starting 2011.

All participants agreed that they would honor the experiment and still produce the decisions required before sugar and grog got the better of them. And while our internal preparations had most of the sponsors integrated and convinced before the meeting these results caught even me by surprise – and I’m not known to shy away from the unconventional.

So if you are still running behind schedule and need to co-ordinate drinks and budgets wit next year’s project portfolio – opt for the convergence approach.

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by Tom

14 days of Sun & Fun

August 16, 2009 in Financial Services

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It´s amazing what a few days off the net, off the schedule and off your daily tasks can do to your creativity. I´ve come up with three new and three related new ventures worth pursuing over the weeks and months to come.
But first let´s get back to the tasks at hand in our immediate future and on our roadmap to active BI for Wealth Management put to work in a SaaS delivery model:

1) Our active prototype is due to go live with the initial client this month still (and he´s on vacation you might think)
2) Our lab SaaS version is scheduled for beta-testing to start end of September (interested in these beta-tests – just drop us a few lines on the when and what)
3) Our next big marketing event is to be the Teradata Partners conference this October.

Keep out on the watch for these items to appear – and if I find some additional time in between – I might let you know about these other six creative ideas…

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by Tom

Coming Out

Juli 7, 2009 in Active Business Intelligence, Financial Services

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Today was what I’d consider a blogger’s coming out – I physically (no typo, no telco, no webex) met one of my readers. And he even outed himself as such – thank you Sundar.

This experience really lends the time invested in putting my thoughts into words a whole new dimension. And it is yet another instance showing how close we all can move together in spite of geographic distance or cultural background.

Our two companies have been working together for almost one year. Yet we have never spoken, mailed or chatted directly. And when researching active BI concepts implemented as SaaS everybody’s beloved search engine returned anvalad. And today we finally met in Zürich had some good laughs, a sustainable cappucino and discussed the concrete plan to put our Wealth Management active BI solution onto the cloud.

Don’t you just love that flattened planet? I do!

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by Tom

Conceptual waiting flashes

Juni 26, 2009 in Uncategorized

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Ever thought about the aggregated cost of unplanned waiting times?

My recent experience in larger financial services organizations claims another victim of the current crisis: Punctuality – always a rather big theme in the banking industry seems to erode alongside client trust, margins and capital. Actually when waiting for a long planned for and unplanned for delayed meeting the following conceptual flashes crossed my brain:

(1) How could we charge unproductive and unfullfilling waiting time at an higher rate than regular time?
(2) How could we define a KPI judging and measuring the quality of time spent in management positions
(3) Are the decisions taken, or at least invoked by cancelled or deleayed meetings not often better than the ones taken after debating for hours. Wouldn’t we therefor need to invent a strategy of decision making by delays and cancellation.
(4) Remember those last second changes in your spelling tests back in school, when not correcting would have got you a better grade? How often is this true for last minute changes in your presentations while you wait for the delayed meeting to start?
(5) What would you consider a reasonable time for an unplanned wait? The length of this entry, one Starbucks Grande Latte or one elaborate Tom Waits song? All of the above is true here.

Thank god blogging has gotten mobile at last….

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by Tom

What are the real cost driver?

Juni 11, 2009 in Active Business Intelligence, Financial Services, Private Banking

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Once in a while extensive project reviews are a true drain on time and coffee supplies.

Our current review seems to deliver 80% internal process issues and max. 10% true business content. Why then the critical consultant might ask do we bother with cost arguments…

Wouldn’t it be more effective to discuss, discard or accept changes and errors once they come along and stop trying to anticipate them befordhand?

Would be kindly interested in your views: Do you think that analytical / BI projects can succeed in a non-iterative mode (as opposed to a strictly governed phased approach, i.e. CMMI)?

BTW – I don’t think they can…


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